APEXIR Services personnel, representatives, and automated systems will never ask for payment card numbers, bank account numbers, passwords, or Social Security numbers over the phone, email, or online forms. All service fees are settled directly with your independent regional service provider after service completion.
Service Coordination Scope
APEXIR Services provides a specialized household services coordination and intake gateway. We assist residential customers by evaluating repair, maintenance, and installation needs across trades such as appliance repair, electrical diagnostic work, plumbing troubleshooting, insulation inspections, and technical hardware assistance.
Important Clarification: APEXIR Services acts solely as a coordination facilitator connecting prospective customers with independent third-party service contractors. APEXIR is not a direct licensed trade contractor, general contractor, or repair technician employer.
Independent Provider Relationship
All service providers, repair technicians, electricians, plumbers, and installers who participate in our referral and dispatch network are independent contractors or independent regional service companies.
Service Warranties & Disclaimers
APEXIR Services makes no direct representations or express warranties regarding the specific workmanship, parts durability, or diagnostic outcomes provided by independent contractors.
Warranties on replacement parts and labor are issued exclusively by the respective independent service contractor or parts manufacturer. Customers are strongly encouraged to request written warranty details from the technician before authorizing repair work.
Limitation of Liability
To the maximum extent permitted by applicable law, APEXIR Services, its affiliates, directors, employees, and intake coordinators shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to:
Website Use & Submissions
By submitting an inquiry through this website or calling our toll-free intake desk (1866-275-6104), you certify that the contact details provided are accurate and that you are authorized to request diagnostic service for the designated residential property.
Safety Guidelines for Homeowners
Your personal safety and household security are paramount. We encourage all customers to observe the following verified safety protocols whenever scheduling or receiving in-home service:
1. Verify Technician Identification
Before allowing any service technician into your home, confirm their identity, trade uniform, company badge, and service vehicle. The provider will have called you beforehand to confirm arrival.
2. Obtain Written Estimate First
Always request a written diagnostic breakdown and price quote from the technician before work commences. Never authorize repairs if you are uncertain of labor or replacement parts costs.
3. Never Disclose Financial Data
APEXIR Services will never ask for credit cards, bank accounts, or SSNs over the phone or online. If anyone claiming to represent APEXIR requests such details, refuse immediately.
4. Immediate Reporting of Issues
If you experience any unprofessional behavior, unverified technician arrival, or security concerns, report immediately to our Hotline at 1866-275-6104.
Compliance Desk & Inquiries
For questions regarding these Terms of Service, provider verification criteria, or customer safety compliance, contact our coordination team:
1866-275-6104
Mon – Fri • 10:00 AM – 7:00 PM EST • Dispatch: All 50 States (Mon – Sun 8am–5pm)